Service inactive due to technical issue...contact customer service

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Juliana Lima

• May 20, 2020 21:49

 

My FreedomPop phone service stopped working. When I log in to my account I get the messsage "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. "

Please help correct this. Phone number XXX-XXX-1410.

 

Thanks!

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  FreedomPop Community

  • May 21, 2020 20:31

  Hello Juliana Lima!

  Thanks for reaching out to us! Our apologies for the trouble this situation may have caused on your end.

  It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.

  However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

  We appreciate your patience!

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  Juliana Lima

  • May 21, 2020 21:39

  It's working again. Thanks!

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  FreedomPop Community

  • May 21, 2020 21:52

  Thank you for letting us know Juliana Lima, we're glad to know your service is working now! :)

  Should you have any additional questions or concerns, please feel free to create a new post here, we'll gladly assist you in a timely manner!

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