Freedompop OTT Update
Completed
When I bring up Freedompop OTT on my tablet, I get " a major release is available from Freedompop, Click the Update button and it will take you to the app store to update". When I hit UPDATE in the app, I get a message from the Play store saying error retrieving information from the server DF-DFERH-01 (which I assume it is looking for the updated version but can't find it). When I go the the Play store I can't find Freedompop OTT, but found Texrt Free & Call Free,and Freedompop Messing Phone/SIM. Tried to load separately both and after each installation it tries to start followed by the message Freedompop has stopped. My tablet is a Samsung with loads of space and running Android 4,4,2. I've been using this app on this tablet for about four years and have always keep it up to date. I was able to restore Freedompop OTT from my last backup but when sending a text, it just sits there with the text "sending". I am still able to make calls. Any help will be appreciated.
Thank You
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Hello Blatz715 ZTE GSM!
Thank you for contacting FreedomPop! We apologize for the delayed response.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
Your patience is greatly appreciated!
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