Please reactivate my expired top-up credit

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  • FreedomPop Community

    Hello Ian McBride!

    Thank you for contacting FreedomPop! We'll be more than glad to assist you with your current concern. 

    We have carefully checked the account associated with your Community profile. Our records indicate the credit balance on your line XXX-XXX-8844, was inactive.

    FreedomPop credit becomes inactive if it's not used within 30 days. We have successfully reactivated the credit balance on your account. For future reference, you may easily reactivate it at no extra cost by following the instructions provided here

    Please feel free to contact us back should you have additional questions or concerns; we'll be happy to help! 

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