FreedomPop service is inactive

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Hi Hello

• May 27, 2020 02:25

Hi, today Freedompop app and my SIM card suddenly stopped working. The Freedompop app keeps letting choose a new number. Instead I logged into my account through web, and it tells me "Alert: Your FreedomPop service is inactive. Check your plan subscription and billing information." And I chose a new number but it still does not work. Could you help? Thanks.

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  Hi Hello

  • May 28, 2020 18:21

  HI Is there any progress on my issue? Thanks!

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  FreedomPop Community

  • May 28, 2020 20:34

  Hello Hi Hello!

  Thank you for contacting FreedomPop!

  We’re more than willing to help you resolve this issue as quickly as possible.

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.

  Thank you!

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