Global free 100 no longer active

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Winston Kwa

Two of my sims were removed and deactivated [had 3 devices on 1 account].  I needed to reactivate them with new numbers and email address.  Once that was completed I no longer have Global Free 100 on my account ending in #4667 as well as my other account with (XXX) XXX-8111.  Can you please add the Global Free 100 back to my accounts.

Thanks Winston

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  • FreedomPop Community
    • Edited

    Hello Winston Kwa!

    Thank you for contacting FreedomPop. 

    We’re more than willing to assist you with your request as quickly as possible.

    At this time our International Calling Service is temporarily unavailable. We understand how important staying connected with family and friends is at this time. However, we are unsure when this service will become available.

    Your patience is greatly appreciated and we are looking forward to providing this service again very soon. :)

    Should you have additional questions and concerns, please feel free to contact us through ticket #31704.

    We appreciate your patience and understanding!

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