account plan was deleted.
Completed
I used my phone just days ago, and today I find my sim card was deactivated. no plan or sims was linked to my account, while I have still 34.xx credit balance within my account. My payment information is still active and was charged 1 cent every month.
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Hello Ye Wang!
Thank you for contacting FreedomPop! Our apologies for the delayed response.
We appreciate your patience as we strive to provide the best support across all channels.
We have carefully checked the account associated with your Community profile. Our records indicate your concern has been addressed by one of our representatives via Twitter DM.
Should you have any further questions please don't hesitate in replying to your Twitter DM or simply create a new post here, we'll be happy to help! :)
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