Hi I just updated my billing through paying $0.01, your system charged me $89.94
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Hi Could you please deactivate my account and return my $89.94 back? Thank you! I was just activating my account, and it automatically subscribed me to $14.99/month semi annual plan and charged me $89.94. I do not want this plan and decided I had to leave. Thank you!
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The Transaction Number is 184541809
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Hi, So today I got email from you that you were updating your systems and my account associated with the email address XXXXXXXX@gmail.com was canceled in error. Then I was trying re-activating it and I lost my old number. Then I was automatically charged $89.94 ($14.99/month plan) without any notice ahead after I paid $0.01 for re-activating it. This is frustrating. Please return the $89.94 and deactivate my account. Or it would be better if you could help me switch back into my old plan "Free plan with 250MB/month" which now can not be found in the Available Plans. Thank you.
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Hi Hi Hello!
Thank you for contacting us back!
We’re more than willing to help you resolve this issue as quickly as possible.
Note, we will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.
Your patience is greatly appreciated!
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