Free plan is inactive

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Wendy Lai

• May 28, 2020 12:30

Hi there,

I am on the free plan but have not used it for a couple of months. I logged it just now and my free plan is no longer active? What happened?

Thanks

W

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  FreedomPop Community

  • June 01, 2020 16:08

  Hello Wendy Lai!

  Thanks for reaching out to us! We apologize for the delayed response and the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  Your patience is greatly appreciated!

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