LTE plan stopped working, no longer showing active when logged in to freedompop.

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Nicholas Fee

• May 28, 2020 20:47

Hi there

As of this morning my LTE Basic 200 plan disappeared from my freedompop account and both online and on the phone i am asked to Activate - You have not signed up for FreedomPop service yet. Already have a device? Activate here.

I am also no longer getting data on my phone...

What happened to the Basic 200 plan? I have been on it for few years with no issues.

Can you please assist?

Thanks,

Nick

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  FreedomPop Community

  • June 01, 2020 17:33

  Hello Nicholas Fee!

  Thank you for contacting FreedomPop! We apologize for the delayed response.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  Your patience is greatly appreciated!

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