Missing Plan in Account

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Tracy Koong

• May 30, 2020 19:59

Hi,

Recently my LTE Basic 200 plan disappeared from my freedompop account and my phone asks me to activate as if I never had a plan before.  Can you get my plan back into the account?

Thanks.

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• 

  FreedomPop Community

  • June 04, 2020 18:04

  Hello Tracy Koong!

  Thank you for contacting FreedomPop! We apologize for the delayed response and the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

  -1

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