Account inactive for some reason, received no notification.
CompletedFor some reason my phone no longer has a phone number and every time I sign in to the app, it's telling me to activate. Even trying to activate a new number it fails. When I log in via the web, it says there's no phone number associated with my account. What gives? I know I don't use it very often since it's a backup/emergency phone, but today I needed it and now it's inactive.
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Hello Patrick Shortt!
Thank you for contacting FreedomPop.
We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.
We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.
We appreciate your patience, thank you!
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