No plan in my account

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Lisa Koong

• May 30, 2020 18:03

I've had the free plan for a long time.  Recently my phone shows that I need to activate.  I log into my account and no plan is show.  Can you restore my free plan.

Thanks. 

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• 

  FreedomPop Community

  • June 04, 2020 17:07

  Hello Lisa Koong!

  Thank you for contacting FreedomPop.

  We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.

  We appreciate your patience, thank you!

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