one line with credit disappeared from my account and another line no lte data with correct APN/Profile on Android/Iphone. I create ticket, ticket has status "Solved", but nothing changed. What other options do I have to solve my issue?
Completed
This is a follow-up to your previous request #34177 "I'm able to use wifi make calls via messaging app, but no LTE data when I enable data on Android or Iphone with correct APN/Profile"
Why my previous request is solved ?
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Hello Wei Lu!
Thank you for contacting FreedomPop.
We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.
We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.
We appreciate your patience, thank you!
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