Missing account

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Freedompop LTE

• June 03, 2020 09:14

I have two sim cards registered under my account, and both were fine a month ago. However, when I logged in just now, there is only one sim card information stored, the other sim card was completely gone. what happened?

Qingqing

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  FreedomPop Community

  • June 10, 2020 16:34

  Hello Freedompop LTE!

  Thank you for contacting FreedomPop! We apologize for the delayed response and the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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