Port out to Furetalkusa was denied
CompletedThe port in request from new carrier Puretalkusa was denied by freedompop with the port out information provided in my account including account # and PIN #. I have submitted ticked twice for more than 5 days but no reply yet. Can some one help me?
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Hello Hanzhong Feng!
Thank you for contacting FreedomPop! We apologize for the delayed response and the inconvenience you have experienced with the service.
We've created the support ticket #35788 to follow up on your concern as we'll need to gather and provide private account information. Please be sure to check your inbox at your convenience.
Your patience is greatly appreciated!
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