Phone Number Disappear, Credit Balance Disappear.
Completed
Hi guys i have two phone numbers and i just found out my second number disappear Freedompop don't even email anything saying they will deactivated the phone number and with that phone number i did have $20.00 top up credit, my first number also have $10.00 credit which also disappear! don't you guys think this is a total disrespect with your customers?
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Hello Marcos Santos!
Thank you for contacting FreedomPop! We sincerely apologize for the delayed response and the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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