Error Updating Billing Info

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Curtis Oberholtzer

Hello.  I am getting an error message when I try to update my billing info.  I have tried serval times and get the same message.  I also need to confirm I still have my previous data roll over balance.  Please advise as it says my account is inactive until I can update the billing info.  Thank you!

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  • Curtis Oberholtzer

    It also appears that my credit card has four different charges at $20 each?  What is this for?  Please advise.

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  • Curtis Oberholtzer

    Hello.  My account is still showing as inactive and my roll over data is gone.  Please advise.  Thank you.

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  • FreedomPop Community

    Hello Curtis Oberholtzer!

    Thank you for contacting FreedomPop.

    We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.

    We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.

    We appreciate your patience, thank you!

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  • Curtis Oberholtzer

    Hello,

    Thank you.  Please advise what additional information is required.

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  • FreedomPop Community

    We're glad to help, Curtis Oberholtzer!

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