My account is active on the My Fp. Everything look ok. The phone I’m using is the same phone I made many calls on Freedompop. The FreedomPop application registers fine and I have the registered green dot on the upper left hand corner. I can send text messages fine. When I try to make a phone call, the receiving phone flashes a different number than mine ever call. Examples: XXX-XXX-8728. Other number is XXX-XXX-2040. I then immediately get an error message on my screen: “FreedomPop Message Cannot call +1-408-XXX-XXXX (number on message obscured for privacy reasons - this does not show on the pop up message). Reason was: Not acceptable here If you need help, please email email@example.com with this message. Thank you”. I have emailed the address above but I get a standard response - like no one is monitoring these messages. I need to be able to make calls. Please help!
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