New GSM SIM card does not work in my Huawei Union I originally bought from the old freedompop



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  • FreedomPop Community


    Thank you for contacting us here, Bryant B Crouse We're happy to know you're back!

    We'll gladly assist you with your current inquiry.

    Our LTE SIM cards are compatible with GSM unlocked devices running on Android 4.3 or + / iOS 8.2 or +. If your Huawei is CDMA and it came with a Sprint SIM card inserted, most likely it is a Sprint locked device.

    If your device is CDMA and it is locked to any other carrier, unfortunately, it won't be compatible with our service. On the link to the support article provided below, you may find additional information regarding the type of device you will need:

    - What does GSM Unlocked mean?

    Should you have any further questions please don't hesitate to contact us back by creating a new post here. :)

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