Cannot update my billing information, always got error

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zyg03 Zhang

• June 23, 2020 02:58

I got an Alert: Your FreedomPop service is inactive. Check your plan subscription and billing information.

I cannot update my billing information, I always got error occurred when I updating my credit card info

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  FreedomPop Community

  • June 26, 2020 21:16

  Hello,

  Thank you for contacting FreedomPop, zyg03 Zhang!

  We apologize for the inconvenience experienced while attempting to update your billing information. We’ll be glad to assist you with your current concern.

  We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.

  Thank you!

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