Account and account balance missing

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Danielson Raluca

• June 23, 2020 05:24

Hello,

My phone stopped working and today I just noticed that my account was deleted along with the balance of 19$ from my account. Please let me know what details I need to send in order to restore this account. 

 

Thanks!

 

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  FreedomPop Community

  • June 26, 2020 21:19

  Hello Danielson Raluca!

  Thank you for contacting FreedomPop! We apologize for the delayed response and the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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