Unresolved request 37701
CompletedAt my.freedompop.com, my account settings show the error "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service." The link is incorrect, so I submitted a request through the support system. That request (37701) was immediately closed/marked resolved with no changes.
I don't see any options beyond "contact customer service" and am not sure how to move forward.
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Hello Caroline Smith!
Thank you for contacting FreedomPop. :)
We apologize for the inconvenience and for the delay in getting back to you, we’ll gladly assist you with your current concern.
Note, we'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.
Thank you!
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