No Data Connection (LTE)

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EVE SHU

Recently I have LTE sim card that can't connect to the cellular network (AT&T). I get the AT&T logo and signal bars, but no LTE icon. I created a ticket, but it shows "STATUS: solved". The problem is not solved.

Please help.

Thanks!

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  • FreedomPop Community

    Hello EVE SHU!

    Thank you for contacting FreedomPop! We apologize for the delayed response.

    We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

    Your patience is greatly appreciated!

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