Automatic SMS Messages Not Being Received

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  • FreedomPop Community

    Hi Justin McBride!

    Thank you for contacting FreedomPop!

    We’re more than willing to assist you with your inquiry as quickly as possible.

    Be advised, since our phone service uses a VoIP calling application, instead of the dialer that comes with the phone, verification codes or shortcodes will not work. You might try to authorize or receive verification codes over email as an option.

    Check out this link for more information: https://support.freedompop.com/hc/en-us/articles/360025849654-How-to-verify-applications-short-code-.

    Should you have any additional questions or concerns, please feel free to create a new post here, we'll gladly assist you in a timely manner! :)

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