Can call out but cannot receive properly
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The calls are made between 2 FP subscriber iPhones (8 and 6 S)
We had calling out and receiving calls issues in that there was no ring tones when receiving, and went straight to Voice mail without even started recording! Although voice mail issue has never been fixed, the calling issue per se was fixed, which I thought the other day less than a month ago.
Apparently the fix was short lived. The issue came back vividly today somewhat in a modified way, in that I could call out but the other cannot, specifically, the other party can place a call, I get no ring tone, but can see the alert showing red and blue(accept) button. When I hit blue to accept a call, nothing can be heard!
What are truly going inside of FP servers / networks??? Do they have a 'time bomb' to release and/or stop some or entire functionality of a call / voice mail? [in order to save data they are leasing from ATT?]
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Hi!
Thank you for contacting FreedomPop, UNISTAT_FP!
We apologize for the inconvenience experienced with incoming calls, we’ll be glad to assist you with your current concern.
Be advised, we'll create a private message, please be sure to check your email and reply to this message at your earliest convenience.
We appreciate your patience!
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