Can not make call. "reason was: not acceptable here" and requests are not being responded

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fausto zamorano

• July 12, 2020 18:50

I have been getting this error for a while. I have sent messages to 'iosfeedback@freedompop.com' and have not gotten a resolution. Apparently a 'request' was created, but I could not find it in my account.

I tried to create a request today, but it goes in immediately with a status of 'Solved' and 'closed'.

How can I get help to fix this issue?

Thank you

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  FreedomPop Community

  • July 13, 2020 21:06

  Hello fausto zamorano!

  Thank you for contacting FreedomPop! We'll be glad be more than glad to assist you.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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