My FreedomPop phone needing to be Sprint-unlocked
Completed
Hi FreedomPop - didn't realize you were still there for support tickets. Before I was moved over to Ting, I was with you for a little over a year, having bought my Samsung Galaxy Note 4 phone used from you. I still have the e-mail that confirms that.
Now that Sprint and T-mobile have joined as a merged company, but still separate networks, I am wanting to get my Samsung unlocked from Sprint, so I can take it to Tmobile store, and have them set me up with their Ultra Mobile $3/month service, as I don't use phone or texting much.
Is this something you can help me with. I asked Ting, and they referred me here. I can provide the IMEI, if you are able to assist with this.
-Gary Johnson
Forest, VA
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Hello Gary Johnson!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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