cancel account

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Brian Lowe

• July 24, 2020 06:00
• Edited

I have tried to cancel my account twice as i received a message saying i was going to be moved onto a pay monthly plan that i do not require. I have tried submitting a request as my cancel account button is not there and it just says solved immediately (request 39015 & 40655). Can someone please confirm that my account has been cancelled.

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  FreedomPop Community

  • July 24, 2020 17:19

  Hi,

  Thank you for reaching us here, Brian Lowe!

  We're sorry to learn you've decided to cancel your account, we’re more than willing to assist you with your request as quickly as possible.

  We will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.

  Thank you!

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