Want to cancel UK account but there is no cancel button available

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Josue Viera R

July 26, 2020 15:06

Hello, I need help as there's no option in account status for me to cancel my account.

I want to cancel before 29th of July since I do not want to be upgraded to the Essential plan.

Phone number XXXXX XXX081

Thanks.

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FreedomPop Community

July 28, 2020 17:35
Hi,

Thanks for reaching out to us!

We have carefully checked the account associated with your Community profile, Josue Viera R. Our records indicate your concern is being addressed by one of our representatives via the Support Ticket #41587.

To avoid confusion, our team will follow up on your concerns there. :)

We appreciate your patience and understanding!
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