Charged 20 for "going over data limit" even though I had 20 in my account

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  • FreedomPop Community

    Hello Braxton Jensen!

    Thank you for contacting FreedomPop! We apologize if there's been confusion regarding the $20 Top-Up charge recently applied to your account.  

    We've created a support ticket to follow up on your concern as we'll be providing private account information. 

    We appreciate your patience!

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