No internet connection on my phone, no mobile data

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Larry Scharber

• August 03, 2020 02:46

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  FreedomPop Community

  • August 03, 2020 22:24

  Hey there,

  Thank you for contacting FreedomPop, Larry Scharber. :)

  We’ll be glad to assist you with your current concern.

  We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience, we appreciate your patience!

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  Larry Scharber

  • August 03, 2020 22:29

  Ok,  Thank you.  It appear my account may deactivated on your side for some reason, which would explain why my phone internet is no longer working, If is is deactivated, How do I reactivate or are you doing that already?

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  FreedomPop Community

  • August 03, 2020 22:33

  Thank you for your reply, Larry Scharber, be advised we've created a support ticket with all the necessary details. :) Please be sure to check your email and respond to this message at your earliest convenience.

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