Unable to select new phone number
Completed
My iPhone was on Airplane mode for a few months (due to Covid-19 stayed at home) and now when I turned on the Cellular service, I cannot access my FreedomPop number anymore. Searched the Community and found the solution was to reboot the iPhone, which I did, but now am asked to get a new phone number. When I try to do so, I get an Error Code 409 and to contact iosfeedback@freedompop.com, which then said to contact customer service, which finally pointed me to this Community Support site. So please help. Thanks!
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Hello Kirti Doshi!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
We appreciate your patience!
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