Porting out problems

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shabarinath volam

Hi,
I tried to port out my number to another carrier. I provided the port out information from my account's port out setting page. However, they couldn't get through the process. Said "Waiting for your carrier to approve "
Could you please help me resolve this issue? Thanks.

Badly I need help :(

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3 comments

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  • FreedomPop Community

    Hi, shabarinath volam!

    Thank you for contacting us here!

    We apologize for the inconvenience experienced while attempting to port-out. We'll gladly assist you with your current concern.

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience, we appreciate your support!

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  • shabarinath volam

    ok thank you, please let me know if you need any information from me.

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  • FreedomPop Community

    We're glad to help, shabarinath volam. :)

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