Activation
Completed
Hello,
I have a couple of SIM cards that I ordered online for our unlocked phones. The phones show AT&T, but they are not activated. I attempted to activate them through the website and was even sent to Red Pocket, but Red Pocket did not recognize the ICCIDs. I also called a person from Red Pocket, who told me they would only be able to activate the ICCIDs with ticket/referral. I would appreciate your help greatly.
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Hello Aaron Mazzeo!
Thank you for contacting Freedompop!
We apologize for the inconvenience experienced with your SIM cards' activation. We'll be glad to assist and resolve this issue for you in a timely manner.
We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.
We appreciate your patience and understanding!
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