It's been over a month and I haven't received my SIM card!

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  • FreedomPop Community

    Hello Yingchang Zhou!

    Thank you for contacting FreedomPop! We're sorry to learn you have yet to receive your SIM card. Our apologies for the inconvenience experienced. 

    Our records indicate your concern is being addressed by one of our representatives via the Support Ticket #47446. To avoid confusion, our team will follow up on your concerns there.

    We appreciate your patience and understanding!

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