It's been over a month and I haven't received my SIM card!
Completed
I am paying for a month without using any service! And there is no good way to contact customer service except here. Please do something about it.
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Hello Yingchang Zhou!
Thank you for contacting FreedomPop! We're sorry to learn you have yet to receive your SIM card. Our apologies for the inconvenience experienced.
Our records indicate your concern is being addressed by one of our representatives via the Support Ticket #47446. To avoid confusion, our team will follow up on your concerns there.
We appreciate your patience and understanding!
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