Cancel and refund

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ning Ding

• September 12, 2020 13:47

I was charged $49.99 today, I just cancelled my account. Can you please refund? Thanks.

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  FreedomPop Community

  • September 15, 2020 14:18

  Hello!

  Thank you for contacting us here, ning Ding!

  We're sorry to learn you've canceled your account, and we're sorry to see you go. 

  We'll gladly assist you with your refund request. Note, we’ll be creating a private message regarding this matter, as we need to gather and provide personal account information; please be sure to check your email at your earliest convenience, we appreciate your patience!

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