Billing information error
Completed
My account has been suspended because my credit card info needs to be updated. The info is up to date, but I tried to update anyway. It didn't work. I tried to switch to PayPal, but it just gives me an error. Please help. I need the phone back on.
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Hi, Kara Haak!
Thank you for contacting FreedomPop!
We apologize for the inconvenience experienced.
We've carefully checked the account associated with your Community Profile, and it looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.
However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account. :)
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