Port out problems
Completed
Hi,
I am trying to port out a number, but new provider (Visible) cannot get the port out number. Unsure why, but they keep asking for PIN, which I provide from the Port Out Info page here. But it's not going through. Help?
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Hey there,
Thank you for contacting FreedomPop, K Wong!
We apologize for the inconvenience experienced when attempting to port-out, we’re more than willing to assist you with this issue as quickly as possible.
In order to continue to assist, we will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information. :)
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