Account suspended due to billing issue - Paypal accepted - still suspended

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Herman Lay

• September 19, 2020 16:28

Dear Support: I have updated my billing information using PayPal and accepted, but still suspended. Thank you.

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  FreedomPop Community

  • September 21, 2020 22:22

  Hello!

  Thank you for contacting us here, Herman Lay!

  We apologize for the inconvenience experienced. We've checked the account associated with your Community Profile, and it looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device, to ensure everything synchronizes accordingly.

  Should this not be the case, we've created a support ticket for you, please reply there and we will gladly look into the account. :)

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