Lost ported number
Completed
I have just recently ported in a number successfully. I got a confirmation email from FreedomPop saying my number ending in 9951 was ported successfully. I also got an email from my old carrier saying they have ported the number to FreedomPop yet when I try and log in with the ported number I get a message saying it may have been cancelled due to inactivity. The port took less than an hour to accomplish. Can you please help so I don’t lose this number that I have already paid 10.00 to port. Thank you.
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Hello!
Thank you for contacting FreedomPop, Jason Williams!
We have thoroughly checked the account associated with your Community profile. Our records indicate your concern has been addressed by one of our Live Chat representatives.
It looks as if your phone number is now in good standing.
However, should this not be the case and should you need additional assistance, we've created a support ticket for you please reply there and we will gladly look into the account.
We appreciate your patience and understanding!
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