3-month SIM Card plan bought directly from FreedomPop isn't activated.

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Paris Sauers

• September 28, 2020 16:17

Hello, I purchased the 3month plan LTE SIM Kit directly from the freedompop shop. I popped the SIM into my phone and it's not activated. I checked online and it's not even attached to my account. 

ICCID: XXXXXXXXXXXXXXXX5479

I know how to operate these Freedompop services as I have another active account. I just need this ICCID attached to my account email address so I can manage the plans and services online. Please help!

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  FreedomPop Community

  • September 29, 2020 17:24

  Hello Paris Sauers!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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