Alert: Your FreedomPop service is inactive. Check your plan subscription and billing information.

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Ana-Maria Badulescu

I have two prepaid annual 1GB accounts, both of which got renewed recently: one in June and one last month. Both are now showing the alert in the subject and the plan tab shows "No plans found". What is going on???

Phone numbers are XXX-XXX-2755 and XXX-XXX-8097.

Thanks for looking into this matter promptly.

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  • FreedomPop Community

    Hello Ana-Maria Badulescu!

    Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

    We've created a support ticket to follow up on your concern as we'll be providing private account information.

    We appreciate your patience!

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