Top Up Refund

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Stitch Two

• November 07, 2020 03:15

I did not get the email following up on this, so I am resubmitting since the thread was closed. Original request: I am in need of assistance with this account as the profile is broken and does not allow me to change the email address to match that of the account it self. The goal is to close the account and have the top-up balance refunded - if the Top Up can not be transferred to the new Fremium plan. Thank you.

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  FreedomPop Community

  • November 10, 2020 14:59

  Hi!

  Thank you for contacting us back, Stitch Two!

  We'll be glad to assist you with your current concern/inquiry. :)

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.

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