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Chung Lee

• November 08, 2020 19:38

I recently upgraded my plan to the Premium Voice under my email address that is still associated with my previous FreedomPop plan. I changed my mind about the upgrade  and cancelled the premium voice upgrade few days later. Now when i logged into my freedompop account, I no longer see the account details  of my previous plan. Please help

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  FreedomPop Community

  • November 10, 2020 16:48

  Hello Chung Lee!

  Thank you for contacting FreedomPop! We'll be more than glad to assist you.

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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