Port out failing

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Zhong Li

• September 21, 2020 21:32

Hi,

I am porting my number out, but my new carrier told me the pin is wrong. I gave new carrier correct information based on port out info page. Please help me to check,

The port out number is (XXX) XXX-8669

Thank you

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  FreedomPop Community

  • September 22, 2020 18:23

  Hey there,

  Thank you for contacting FreedomPop!

  We're sorry to learn you've been experiencing issues when attempting to port out your phone number. We're more than willing to assist you and resolve this issue as soon as possible, Zhong Li.

  Note, we will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Please check your email and respond to this message at your earliest convenience. :)

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