My account is inactive, and unable to resolve the issue. When I submit a request ticket, it automatically goes to Status "Solved"Completed
My SIM number is XXXXXXXXXXXXXXXX8476. Karen said to contact support to reactivate my account. I tried updating my credit card, but could not.
Hello Jim Landowski!
Thanks for reaching out to us! We created a support ticket (#50230) for further assistance earlier today, 09/22/20. Please check your inbox at your convenience.
To avoid confusion, we'll follow up on your concerns via your open support ticket.
We appreciate your patience and understanding!
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