My account is inactive, and unable to resolve the issue. When I submit a request ticket, it automatically goes to Status "Solved"

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Jim Landowski

• September 21, 2020 23:36

My SIM number is XXXXXXXXXXXXXXXX8476. Karen said to contact support to reactivate my account. I tried updating my credit card, but could not.

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  FreedomPop Community

  • September 22, 2020 16:36
  • Edited

  Hello Jim Landowski!

  Thanks for reaching out to us! We created a support ticket (#50230) for further assistance earlier today, 09/22/20. Please check your inbox at your convenience.

  To avoid confusion, we'll follow up on your concerns via your open support ticket.

  We appreciate your patience and understanding!

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