My phone number and account vanished!
Completed
I renewed my plan in August of 2020 for another 12 months because my old 12 month plan expired. I was fine using the same number but now it is asking to me to change/order a new number to finish installation. I want to keep my old one. My old number and email do not work for logging into my account!
The last four digits of my phone number is:5878
This is urgent, of course since I don't have a phone anymore!
Thanks,
-
Hello!
Thank you for contacting FreedomPop, Amir Bavar!
We're sorry to learn this, our apologies for the inconvenience. We’re more than willing to help you resolve this issue as quickly as possible.
We've created a private message to follow up on your concern, please be sure to check your email and respond to this message at your earliest convenience, your patience is greatly appreciated!
Post is closed for comments.
Comments
1 comment