Lost SIM Card

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Eugene Liu

• December 09, 2020 05:20

Hi,

I have been long time fan and user for Freedompop. Due to jon location change (oversea), I haven't been able to use Freedompop for quite sometime. Recently I decided to use FreedomPop again. But I can't find my old phone with Freedompop sim card. Last 4 digits are 1212. 

Could you please help to send me new sim card for same plan I was having ?

Many thanks,

 

Eugene

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  FreedomPop Community

  • December 09, 2020 16:15

  Hello Eugene Liu!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We're sorry to learn about your misplaced SIM card. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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