Difficulty porting a number from FreedomPop to ATT (wrong PIN)
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I am trying to port my number from Freedompop to AT&T and I am getting an error message that "Password/PIN required or incorrect". I am looking at the portout information (https://my.freedompop.com/settings/port-out-info) and see the PIN, so not sure why it's not working. I have also seen that this has been an ongoing issue for other Freedompop users. How can I get this corrected?
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Hello!
Thank you for contacting FreedomPop, Maya Harish!
We're sorry to learn you've experienced issues while attempting to port out your phone number. We're more than willing to help you resolve this issue in a timely manner.
We’ll be creating a private message regarding this matter as we need to gather and provide personal account information, please be sure to check your email and reply to this message at your earliest convenience with the required information, we appreciate your patience!
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